Daily News 2003/12/09

Zinglabs Technologies brings forward new concept ----
"Integration platform"

　　From technology view, the integrated multimedia call center based on VoIP, soft switch and VPN is developing tendency of call center in future.
Depending on its strong R&D capability and abundance industry experience, Zinglabs Technologies released the integration platform that is in the lead position in the global market.

　　The platform provided by Zinglabs Technologies integrated LINUX embedded operating system, PBX, ACD, IVR, CTI, recording, VoIP and FAX etc. It is high stability and gets the trust of customer in many fields quickly.

AltiGen Communications helped XIN ZHONG BEI to open world lady championship hot line in HAI NAN

　　The 53th world lady championship was held in Hai Nan Province, San Ya City, in Dec. 6th, 2003. The committee selected Altigen call center platform based on IP technology to provide hot line service "969123".

　　The special line was opened at Nov. 11st and would provide the related news during the period.

Conference News

　　2003 China CRM High Peak Forum and Establish Conference of CRM Management Profession Committee of China Federation of IT Promotion will be held in Beijing New Century Hotel on Dec. 18^th, 2003.

　　The sponsors are CRM Management Profession Committee of China Federation of IT Promotion and CTIforum.

　　In this meeting, numerous experts and scholars will discuss the future of CRM developing in China.