Daily News 2003/12/31

China Telecom tries hard to recommend the multimedia video-information business of enterprise

Transmitting the interactive video-information business included voice, video and data in real-time will enter new stage of large scale and practice use. China Telecom will show through the video-information application for enterprise by interactive way at Shanghai and other 4 cities from Dec. 26th. China Telecom will try hard to recommend the enterprise to develop video-information business of multimedia via many kinds of ways, such as cooperate with vender, provider outsourcing service, etc.

HOLLYCRM breaks the demarcation line of the telecommunications

Since divided and came out from "Holly-Bridge system integration company" on Nov. 26th, 2002, and established independent company, HOLLYCRM (Holly-Bridge software) passed by the courses of one year. At the beginning when was establishing, the company increased the new products line just on the basis of already existing products line Call Center --CRM's products of all fronts of the independent property right.

Because of different characteristics and state of development of two industries, HOLLYCRM has put forward different trains of thought to the development of 2004 years. In the field of CRM, expand the further degree of depth on the goal market --Telecommunications and insurance; In the field of Call Center, base on the premise that keep the advantage telecommunication market, carry on a inter-trade one horizontal to extend at the same time, for instance the trades, such as tobacco, tax, etc. At the same time, strengthen a grade of customer's development of enterprise.

Call Center, build customer's resource management of enterprise" digitalization"

On the CTI careers of 14 years, plan and build call center and CRM system for numerous large-scale transnational enterprises (include: SONY China, Honda of Guangzhou, Amway China, etc.), Continuous Technologies accumulates the experiences of customer resources utilization of enterprise and effective management deeply. The experience for many years will be shared with domestic more enterprises if very willing.