Daily News 2004/01/02

China International Capital Corporation (CICC) chooses Callray Corporation to promote the customer service

Recently, Callray's AP Suite system successful to be operated in China International Capital Corp Ltd. (abbreviate as "CICC"), offer the powerful guarantee for promoting the customer service in this company.

Work steadily after AP Suite system of Callray reaches the standard grade smoothly, guarantee that phone serves the normal running of the recording, and have totally reached the customer's requirement.

FVC puts out CTMX video scheme with ECHO video function

The global and leading hypermedia network meeting and communication solution supplier－FVC company announces to offer CTMX solution of network video conference with ECHO real-time video function to China market. FVC's strong X-Plugin plug-in technology is used in this solution.

In the past year, FVC win a scene of cheers in China market because of "Click to Meet Express", the leading product in video field. FVC company will redouble its efforts, will perfect the function of the products constantly, with the best products, most perfect service, open up wider space on China's wide communication market of video conference.


Aculab's flagship products - Prosody

Prosody board card is Aculab's flagship products in CTI's series products of company. This product design theory is novel and unique, the function is abundant and perfect, the structure is flexible. It just, were chosen as the best product design award of the year by Computer Telephony, and made enormous success on the market after Prosody came out in 1997.

Prosody has already found extensive application and praise on the markets, such as North America, Europe and Australia, etc. we have every reason to believe that it will exhibit its skill too on the Asian market including China.

CRM developing direction predicted in 2004

On a few days recently, the author saw several articles about CRM developing direction predicted in 2004. From these articles, the insiders all maintain an optimistic attitude to the development of CRM market of 2004 years. Among them, there is following some something in common:

1、 Continue growing at top speed。
　　2、 Recombining and amalgamating continuing prevailing
3、 Web serve continues presenting the exploding type to increase
4、 Because of the influence that is be stipulated by Do-not-call list, the marketing automatic module in CRM software will get obvious improvement .
5、 CRM software deposit and hire out mode prevailing mode by software.
6、 The enterprise praising highly RTE (Real-time Enterprise) get more and more.