Daily News 2004/01/12

VoiceCodes introduces the system of video conference based on Web ----VCWebConf

The meeting, as a method of managing communion, is ubiquitous in the modern's life and work. Heavy at company anniversary annual meeting, young management regular meeting in every day, each heavy, medium-sized enterprises and institutions nearly hold various meetings every day. For a long time, it changes the traditional meeting mode that the masses of users had yearned for and used the system of video conference to come all the time, come to improve the management level and strengthen group cooperation by this. But often on the operation initial stage of project, the existing plan is rejected. Tracing it to its cause, it is usually that the expensive price beyond the budget of the user. Really, the price of the video conference is not merely embodied in its key part expensive, even its adjacent terminal device and price of infrastructures are high.

The system of video conference based on Web that VoiceCodes introduced this time ---VCWebConf has changed this kind of situation completely. The user does not need enormous investment and can has function equated with the traditional video conference basically. A more important one is that the audio and video console has enriched user's control on meeting.

AltiGen IP distributing type call center obtained 2003 CIW award

AltiGen's distributing type call center platform based on IP got 2003 China Information World (CIW) award. CIW is as domestic IT authoritative media and evaluated the IT products of mainstream, technology and application in the end of 2003. In order to know the outstanding products, understand user's needs, and recommend a fine work to the user, through more than 2 months and several dozen senior editors, CIW chose and published 2003 awards strictly and meticulously. It is the IT industry most authoritative products selecting activity.

Avaya helps Chang An automobile to build call center

Avaya, the leading provider of communications networks and enterprise services in global (New York Stock Exchange listing code: AV), succeed in call center bid of Chong Qing Chang An automobile in a few days ago. This call center will adopt the solution of Avaya and to be set up with leading level of the world. The purpose is to improve customer's service quality, reduce the operation cost. The overall planning of the call center is 300 seats.

The system of Avaya can also offer the outstanding integration communication function for automobile of Chang An. Chang An automobile can integrate its communication platform at the whole country 30 provinces, cities and autonomous region through this system. According to calculating, this way can save the long-distance telephone rate of 5 million yuan for the group of Chang An every year.