Daily News 2004/07/06

ITApps cooperates with Liaoning Construction Bank to build its call center

　　At the beginning of this year, ITApps cooperates with Liaoning Construction Bank to establish Liaoning Construction Bank Customer Service Center. In this cooperation, ITApps mainly provides consulting service (operation management and training) and voice recording products.
Founded in 1992, ITApps is a leading Asia professional company committed to customer loyalty solutions with its headquarter in Hong Kong. Till now, the company has successfully implemented more than 1000 call center and CRM projects for nearly 400 enterprises in Asia, and 25% of these enterprises are world top 1000 enterprises. Since its entry into the market in 2000, with its rich industry experiences and advanced technology, ITApps has provided relevant resolution and professional consulting service and training for more than 50 renowned enterprises such as ICBC (nationwide), Huaxia Bank, Lenovo Group, Construction Bank (Hunan, Fujian, Shandong, Shanxi, Zejiang, Liaoning, Beijing, etc.), Shenzhen Development Bank, CITIC Bank.

A world leading company signs a contract with 9.5 to further exploit the new ri3le o

　　Recently, a world leading international enterprise, leader of printer industry, has reached an agreement of hotline service center outsourcing project with the leading call center company, 9.5 Information Industry Co., Ltd. Both parties have signed a formal project outsourcing contract. The reason for this company to select 9.5 Info as its partner is to enhance its customer service level through the high-quality and personal service provided by 9.5 call center. For 9.5, this contract has explored a new application field in call center industry. It is also the first Call-in Customer Service Project since 9.5 won the title of 2004 Best Call Center.

Digital China cooperates with Orient Airline to build new image of airline enterprise

　　The leading system integrator Digital China System Integration Department recently announces in Beijing, the customer service center project of China Orient Airline Company undertaken by Digital China has already been successfully applied, and put into trial operation. This action means that Digital China has begun to enter airline service field as system integrator. It also shows that Digital China has formally cooperate with Orient Airline in building new image for airline enterprise.

TurboCRM signs contract with Shanghai Hade Electronics

　　Recently, TurboCRM company signs the formal purchase and application agreement of TurboCRM system with Shanghai Hade Electronics Technology Co., Ltd.

MyCRM makes new contribution to the pharmaceutical industry

　　Recently, the domestic CRM leading manufacturer, MyCRM, won the contract of Shanghai Weibang Qiaoyuan Pharmaceutical Technology Co., Ltd. among many domestic and overseas manufacturers.
MyCRM is a leading CRM manufacturer of China. MyCRM products possess successful application experiences from over 600 users, especially in customer resource management and utilization, sales business management, customer value management, decision supportive and other application fields. With its leading advantage, we believe, the application of MyCRM product in Weibang Qiaoyuan Pharmaceutical Company will be an excellent experience of "maintaining clients, enhancing sales" practice.