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Daily News 2004/07/14
110, 119, 122 Three stations integrate into one
-Citizens of Dezhou can use All-in-one call
On June 24, the Three Station Integrate into One Alarm Service System
Technology Seminar was held by Shandong Dezhou Municipal Public Securities
Bureau and Zarva Technology in Dezhou. The so-called Three Stations integrates
into one means to unify the alarm platforms of 110(bandit alarm), 122(traffic
accident alarm), and 119 (fire alarm) in 3 districts, 10 counties of the
whole city, so as to realize the standardization, network and intelligence
of the emergency alarm service system. In the application of nationwide
municipal "three stations integrate into one", Dezhou Municipal
Public Securities has set an example and realized the real integration
first.
SAMWOO TELECOM CO.，LTD IPOFFICE intermediate article builds 12366 Hot
Line of Xi'an Local Taxation
On July 1, a new platform of taxation service and management covering
Xi'an City "12366" Taxation Service Hotline has opened. The
establishment of taxation hotline system will benefit the image of taxation
department, the development of taxation career and the real benefit of
all taxpayers. The project expert team has spent a long time in selecting
the equipment and technology. Taking into account the large call amount
and high stability requirement, the system selects IPOFFICE Series exchanger
of AVAYA as its hardware. Taking its continuous industry leading position,
Avaya IP Office product series reflects the most update development of
Avaya in the field of data voice combination telecommunication technology.
The selected CTI intermediate article is CTXWare2.0 call center platform
of Beijing SAMWOO TELECOM CO.，LTD Relying on the years of experiences
in the specialized CTI application and development. SAMWOO TELECOM CO.，LTD
specially launches whole-line products targeting at AVAYA IPOFFICE series
exchanger, including CTI intermediate article, IVR automatic voice answer
and record, record server. It is a powerful exchanger platform solution
with rich application and high price performance ratio.
Rockford signs contract with RightNow
The world leading on-demand CRM corporation RightNow? （http://www.rightnow.com）
announces, the famous acoustics equipment manufacturer Rockford（NASDAQ:ROFO）
will use RightNow to improve customer service quality in all its nine
brands, and enhance its efficiency on the basis of staff increase rate
less than50%.
US Array Networks wins the bidding of China Netcom
The global leading company in the field of application intelligence---US
Array Network announces that it will provide integrated application safety
acceleration and flow management system Traffic Manager(TM) product. China
Netcom is the second largest operator of fixed network and IP data net.
Its IP data net covers all provinces and cities of China. Data business
is becoming the supportive business of China Network. The most important
business system is mail system. Its nationwide mail user number has reached
above ten million. It has opened many featured charge mail box service
to further enhance the service quality and reliability of mail business.
After several rounds of strict assessment, China Netcom decides to adopt
the world leading Array TM network application performance acceleration
product to realize the load balance, high reliability and high safety
of the mail business system. China Netcom will use these equipments first
in Helongjiang Branch. The success in this bidding is another success
of US Array Networks since it enters Chinese market in April.
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