Daily News 2004/08/09

Yuanha wins the bidding of Tangshan Broadcasting and Television Customer Service Center

　　Hebei Far East Harris Communication Company recently receives a piece of good news about its SmartCon customer service center. On July 9, 2004, it signed contract with Tangshan Broadcasting and Television Newspaper to undertake the customer service center of Tangshan Broadcasting and Television Newspaper. This is another successful application of SmartCon customer service system of Hebei Far East Harris Communication Company in the press and journalism industry since it undertook the CRM system of Hebei Daily.

e-FAX Network Fax Machine facilitate the national pharmaceutical chain

　　Recently, e-FAX network fax machine has been put into use in Jingwei Pharmaceutical Technology Group. This is the first time of e-FAX network fax machine entering pharmaceutical groups. The product purchased by Jingwei Pharmaceutical this time is Xin Ya Da e-FAX network fax machine A402S, and its software is the update 3.0 version.

Zinglabs cooperates with Frontrange to co-provide integrated enterprise call center solution

　　Singapore Zinglabs cooperates with US Frontrange to launch a call center integrated solution, which can make personalized custom to the hardware system and background software system according to the customer business progress so as to meet the customer demand at maximum.
This call center integrated solution provided by Zinglabs and Frontrange can not only adapt to large companies, government administration, but also many SMEs. Zinglabs provides foreground integrated call center exchange hardware access platform, and Frontrange provides background CRM software system. Both parties combine the foreground hardware and background software perfectly through mutually open interfaces.

Multimedia Telecommunication Exhibitions collects most advanced video info technologies

　　The largest gathering of Asia multimedia videoinfo industry in 2004, "2004 China International Multimedia Telecommunication, Conference technology and equipment exhibition" has been held on July 29-31 in Beijing. This exhibition is approved by the Ministry of Commerce, and sponsored by China Multimedia Video Info Magazine and US Wainhouse Research Company. The site area has reached 7000 m2, and nearly one hundred enterprises came to participate. Decades of participants are from Germany, Korea, US, Norway, Japan, Singapore, Italy, Israel, etc. It can fully show the broad prospective of China video info market.

Sino Voice has formally launched its voice recognition technology solution

　　As an important member of Chinese voice industry, Beijing Sino Voice has always kept high attention to voice composition and voice recognition technology and their applications. In 2004, with the launch of OlyVoice, the update multi-language voice composition technical product of Sino Voice, the company has progressed stably on the road of promoting the in-depth development and application of voice technology.

　　Recently, Sino Voice combines voice composition and voice recognition technologies, cooperates its partner NuSuara Company of Malaysia, and co-launches the new generation of integrated voice composition and voice recognition application solution.