Daily News 2004/08/12

Xinjiang National Taxation Bureau "１２３６６" Taxation Service Hotline Has Opened

　　Recently, the journalist learned from the National Taxation Bureau that Xinjiang National Taxation Administration "１２３６６" Taxation Service Hotline has opened. The user can dial "12366" in the territory of Xinjiang with the fixed phone of China Telecom, Personal Access Phone System, China Mobile, China Unicom, China Tietong.

Avaya launches new wireless IP voice Communication product

　　The global leading enterprise communication software, system and service provider, Avaya (NYE:AV) recently has released a new integrated mobile product which will provide various convenience of office communication to staff outside the office. This product can seamless extend Internet Protocol Voice in the wireless network, improve the IP application of mobile staff and the transmission of voice communication, then to improve productivity, decrease cost and enhance the safety of enterprise wireless communication.

　　The new product includes Avaya W310 WLAN gateway and W110 WLAN access point which have adopted the cooperated technology of Avaya and Proxim. The VoWLAN solution by combining these products and the leading product of Avaya, IP voice software and Communication Manager will support the newly released double network mobile office equipments of Motorola.

Europe shows its vitality in its new trend of overseas outsourcing----"nearshore outsourcing"

　　Recently, Sichuan Mobile Liangshan Branch has signed cooperation agreement with VIEWOOD to construct Liangshan Mobile Video Broadcasting System together. This is the second success of WebLIVE Video Living Broadcast system after its successful application in Gansu Mobile.

Eicon Networks releases Diva Server V series product

　　The new report says, Nearshore Outsourcing is a new tendency of overseas outsourcing just emerged in UK. The outsourcing enterprises prefer the ex-east European countries and Morocco rather than traditional outsourcing places like India.

　　The report of an analysis enterprise Datamonitor found that when the call centers are outsourced to countries with low wage, more and more enterprises start to prefer countries like Czech.

　　However, the nearshore market is still too small compared with traditional overseas market. Datamonitor predicts, the call centers outsourced to mid-Europe, east-Europe, and North America will increase from 4400 in 2003 to 13700 in 2008.

　　However, in Bangalore, India there are 60000 people working in call centers of outsourced business process.

　　The market of overseas call center has matured in Baltic countries like Poland, Czech, Morocco and Hungary. However, Datamonitor predicts, because of the friendly investment environment and geographic advantage, Tunis, Bulgaria, Romania will also experience rapid growth.

Jiangsu 110、119、122 integrate in this year

　　Recently, the Ministry of Public Securities announces, the national municipal and county public securities bureaus should basically realize the integration of 110, 122 and 119 within three years. The citizen can rapidly report any alarm to the police by dialing any number. According to Jiangsu Police, this integration within the whole province will be accomplished in this year.