Daily News 2004/09/06

JOS cooperates with CTIL and InfoTalk for the update of customer service

　　Hong Kong, September 2 of 2004──JOS cooperate with CTIL and InfoTalk to provide comprehensive customer service hotline solutions for H.K. Subway Company) and upgrade the tri-language service hotline to improve the service capability of the subway company. The brand new customer service of the subway company is based on the one-stop solutions provided by JOS, the system integration and advanced voice technique provided by CTIL to meet the future demands of the customers.

Mobine-phone banking services （short message）of Industrial and Commercial Bank of China put into trial operation

　　Recently, Industrial and Commercial Bank of China, China Mobile and UMPay (Union Mobile Pay Ltd) cooperate to provide e-banking service based on short message of mobile phones. From then on, the customer can enjoy all kinds of banking services, including query, transfer, remittance, donation, consumption and payment, only by sending message to the service number 777795588. Meanwhile, to express the appreciation, the bank will make no charge on the information services for the mobile-phone banking from this very day to October 10. The customers can enjoy the convenience and customized financial services during this period.

AT&T promotes the Net-based telephone services

　　AT&T continues to promote the Internet-based telephone services for the customers. AT&T announced recently that it would put the so-called AT&T CallVantage service on the 21 new markets. Moreover, the company will also install up to 5 extension telephone sets for the customers who would like to pay 135 USD for it.

Quintum helps PBX connect to the VoIP network

　　According to IDG, Quintum Technologies has released a new kind of gateway which can help big-sized enterprises or institutes to connect the traditional telephone set to the VoIP network. Tenor AX gateway can collect all the PBX line signals and transmit these signals on the IP network to make it possible to reduce the cost through integrating the voice and data connection. The equipment can be applied to the traditional PBX system of any standard with no need for upgrading the voice and data facilities. Tenor AX has different versions to support 8, 16 and 24 voice-port. It can be connected to PBX through the PSTN port on one end. There is an Ethernet port for IP connection on the other end. Tenor includes integrated H.323 gateway and SIP user-agent software. The SIP user-agent software makes it possible for Tenor to interoperate with IP PBX and VoIP equipment based on various standards. The QoS techniques involves the support to IP services and Differentiated Service.