Daily News 2005/01/21

Edify gaining the award of "Best Product in 2004"

  EDIFY, the world leading provider of voice solutions announced in California of America on Jan.12 of 2005 that EDIFY's voice interactive platform (EVIP) 9.0 has gained the award of "Best Products in 2004" by Customer Interaction Solutions Magazine of TMC, the major journal in the field of CRM, call center and telephony service ever since 1982.

NDRC making plans for the development of NGN

  Recently, National Development and Reform Commission (NDRC) made a plan for the development of Next Generation Network (NGN) based on Pv6 in 2005. The plan includes four key points: development of equipment and software, research of key techniques, performance test and trying to establish international standard. Up until now, the macroscopic industrial policy for the development of NGN has been very clear.

  NDRC requires that: first, the research and development of NGN products shall be based on the principle of industrialization and shall be tested on the NGN test network; second, the research and development of key techniques shall be forward looking and strategic; third, lay much importance on promising applications which have a bright prospect on the market; fourth, relevant sides shall make rules and regulations for the research, development, testing and application of the products to enhance the formation of national, industrial and international standards.

AltiGen's IP distribution call center gaining the award of "Editor's Selection in 2004" by China Computer Newspaper

  After 2 months of strict evaluation by China Computer Newspaper, an authoritative IT media in China, AltiGen's IP distribution-type call center system, widely recognized and favored by the experts of the selection committee due to the high flexibility and reliability, gained the ward of "Editor's Selection in 2004". The presentation ceremony was held in State Guest Hotel (Beijing) on Jan. 17 of 2004.