Daily News 2005/03/16

RADVISION acquiring FVC

RADVISION announced recently that it has acquired First Virtual Communication Ltd. (FVC), including all the assets, intellectual property rights, customers of FVC and the subsidiary CUsee Networks, with 7.15 million USD in cash. RADVISION won the bid under the supervision of Federal Bankruptcy Court of California, U.S. Meanwhile, FVC also thinks that RADVISION is the best among the bidders for the acquisition.

Zinglabs cooperating with Izhong to build an enterprise management consultancy center

Zinglabs, the leading provider of call center technique platform, cooperated with Izhong, a famous domestic company engaged in enterprise management consultancy service, to build a WEB-based IP distribution-type call center system to provide consultancy service on enterprise management. The successful construction and operation of the system is a new start-point for the application of call center system for enterprise management consultancy.

AltiGen helps Fortinet build worldwide IP distribution-type call center

Fortinet, established in 2000 and headquartered in California of America, is a dark horse in the field of information security, with its market forecast and technical capability. It grows dramatically at an annual growth rate of more than 400%, and has set up branches in Australia, Canada, China, France, Germany, Japan, Korea, Singapore, Hong Kong and Taiwan With the continuous growth of business, Fortinet is in an urgent need for a system to handle the bulk service around the world, that is, to provide 7*24 manual service for the customers at the lowest cost possible. After a careful investment-return analysis, it decided to use AltiGen's IP distribution-type solution to construct a worldwide call center system and a voice and data office system. The system, located in America, France and China, with Beijing as the supporting center for the global Base service, is a service and switch center in the Asia-pacific region. It shows that more and more transnational enterprises are now interested in the Chinese market, which will greatly enhance the development of call center system in China to catch up with the world.