Daily News 2005/06/03

Tourism call center "96625" put into operation in Shandong

According to the information center of Shandong Tourism Bureau, the tourism call center ("96625") has been put into operation. Thus, the tourists can enjoy tourism-related consulting service by dialing "96625" anywhere in the province.

This call center is constructed according to the national standard and in a distributive and centralized structure. Tourists in the province can dial "96625" directly, while tourists outside the province need to dial "0531-96625" to get the latest and most accurate tourism-related information on the 17 cities of Shandong province. Other services will be provided soon, such as tour line forecast, room booking, ticket booking, etc.

SANY's call center upgraded

SANY "4008" call center has been upgraded and put into operation recently. It is known that SANY is the first enterprise in the mechanical engineering industry in China that uses such a system.

"4008" (4008878318 in full) call center provides centralized calling service, with the long-distance call cost bored by SANY. From now on, the customers can get contact with the company by dialing the number at any place and at any time. Operators of the call center, upon the requirement of the customers, will provide timely service to guarantee the normal operation of equipment.

Skype working together with Tom Online to develop IVR

According to the medias of Hong Kong, Skype is now working together with Tom Online to develop IVR (interactive Voice Response) to increase the number of users. In the first quarter of this year Tom Online earned an income of 35.28 million USD, including 11 million USD from voice service.