Daily News 2005/06/13

CNCALL constructing call center for Easy Trade

As a leader in the promotion of e-business and IT technique, Guangzhou Easy Trade is engaged in developing high techniques and providing services. Through the call center it provides service directly to the customers to bring benefits to them.
The call center as constructed by CNCALL for Easy Trade is an outstanding service system that is based on computer-phone integration technique and provides comprehensive and high quality service to the customers in auto or manual way. It is characterized by high integrity, expandability and compatibility.

Business income of ADLNK almost reaching N.T. 120 million

ADLINK (6166), a world leader in CompactPCI/PXI technique, announced that its business income in May of 2005 has amounted to N.T. 119 million, an increase of 18% than that of the last month. Business income from the sales of industrial computer, including card and system products, was also increased by 14% than that of the last month. The company claimed a market share of 39% in Asia (Taiwan, Singapore, Japan and Korea), 37% in China, 20% in Europe and 14% in America.

AltiGen constructing IP distributive call center for Dazhong Insurance

As a world leading provider of CTI platform and IP distributive call center, AltiGen made another success---constructing a IP distributive call center for Dazhong Insurance, which will change the service mode of Dazhong by canceling the telephone numbers as publicized at various sites and initiating a unified short number in Shanghai (headquarter), Suzhou and Wuxi to bring convenience to the customers and improve the working efficiency and service quality. Dazhong Insurance ranks the fifth in the insurance companies in China, and is developing very rapidly. It is mainly engaged in the business of insurance for property damage/loss, with the head quarter located in Shanghai. At present, it has 13 offices in Shanghai and also has branches in Nanjing, Jiangsu province. The business covers both urban and suburb areas, focusing on developed area, such as Changjiang Delta Area. The company is now planning to set up branches in Fuzhou and Qingdao.