Daily News 2005/07/07

Rogers starting VoIP business

Very recently Canadian Telecom operator Rogers disclosed the details about its VoIP business. The company tries to develop the VoIP business all over the country by making use of the cable TV network and the enterprise network resource of Call-Net, which it acquired recently. Besides, Rogers plans to allow other broadband operators to tie its service to their own. Rogers will start the VoIP service in Toranto today at a reasonable price. However, the price won't be much lower than that of the traditional telephone service.

Huawei-3Com NBX IP call center providing solutions to gas industry

As the general agent of Huawei-3Com NBX IP platform in China, NetVoice （http://www.voicemeeting.com） cooperated with integrators again to provide call center and CRM solutions to the gas industry. The solution has been put into operation in Towngas.
As required by the gas industry, NetVoice provided an integrated solution, providing service from customer service center to business management. It can support all the functions and provide multi-channel service (telephone, Internet, SM, etc.).

HXD09 building Changzhou Baolai Logistics Call Center

Changzhou Baolai Logistics Call Center is major engaged in warehousing and transportation service. It provides first-class logistics service on the goods transportation market in Changzhou. After a thorough and careful evaluation, directors of the enterprise chose HXD09 intelligent voice platform and the specially-designed logistics dispatching, statistics and analyzing system based on the HXD09 intelligent voice platform, to improve working efficiency and service quality.