Daily News 2005/07/13

Number of world VoIP subscribers exceeding 11 million---Yahoo Japan claiming 4.5 million users

With advanced techniques, high-quality products and perfect after-sales service, AVOCON beat many famous video service providers to won the bid for the construction of videoconference system of China Life Insurance Company.

This is rather a large project, covering 35 branches of China Life Insurance Company. The company needs a video telecom system of high stability and self-adaptability that can work in a complicated network environment. Besides, it requires high quality images and perfect after-sales service. Therefore, this video telecom system, once built up, will serve as an example in the whole industry of insurance. The project will cover all the business network of the company, to improve the level of informatization and working efficiency.

Altigen signing contract with Pudong Environmental Sanitation Bureau

In order to improve the environment management capability, keep the city clean and neat, and improve the health of the citizens, Pudong Environmental Sanitation Bureau adopted Altigen's IP distributive call center platform to build an advanced hotline system. It will be used to receive complaints, advices and suggestions from the citizens, and solve environment and sanitation related problems. It promises to do its best to transmit the information to relevant authorities in 20 minutes, arrive at the site in 2 hours and solve the problem in 24 hours.

Dangdang adopting Huawei-3Com IP call center

Internet provides people an extendable space. At Dangdang.com, the consumers can purchase goods and search information at any time and any place. In 66 cities of China, a large number of delivery companies provide "door-to-door delivery" and "on-site payment" service to Dangdang's customers. Meanwhile, the customer service center of Dangdang provides various kinds of services to the customers all over the country. In order to provide high-quality and timely telephone-based service, Dangdang decided to adopt Huawei-3Com NBX call center platform.

This shows that IP distributive call center system enjoys a strong advantage in the field of e-business. As the general agent of NBX in China, Beijing NetVoice Info. Co., Ltd. has always done its best to help the integrators provide NBX call center solutions according the actual needs of customers in different fields.