Daily News 2005/11/18

Headcall providing gateway to enhance VoIP service

Recently, headcall announced in Shenzhen that it has provided Headcall gateway to the market to enhance free-of-charge VoIP communications beteween the enterprises.

China Southern Fund Management providing hotline service for the customers

It is known from China Southern Fund Management Co., Ltd. that the company's customer service call number "４００－８８９－８８９９" was put into operation today. This is an important measure taken by the company for upgrading the customer service system.

With it the investors may inquire about or modify the information on the fund account and dividends, know about fund value, fund products, transaction information, market review and other related information, get advice and proposals on fund management and transactions, receive complaints and get customized investment service and value added service, such as investor club service.

SinoVoice jTTS providing "12333" hotline service in Beijing

Following the "12315" consumer complaints hotline, "12333" hotline is opened, providing consultancy service for labor security. The hotline, closely related with the interests of common people, is based on the voice integration software "jTTS" made by SinoVoice.

In 2003, The Ministry of Labor and Social Security of P.R.C. apply to the telecom authority for the number "12333" for labor security related consulting service. Before the end of 2004, such service will be available in all the cities above prefecture level (at least 6 hours of manual service and 24 hours of auto voice service).