Daily News 2005/12/30

The number of domestic IM users in the third quarter of this year reaching 81,520,000---Tencent still in leading position

Several years after Tencent launching OICQ in 1999, the number of IM users are growing very rapidly. During 2000-2004, the annual growth rate was 140%, 92%, 70% and 51%. According to the research result of Analysys International, the number of IM users in China has increased to 81,520,000, 38% more than that of the last year.

China Netcom cooperating with HOLLYCRM to upgrade CRM system

In Dec. 2005, China Netcom signed a contract with HOLLYCRM for the project "2005 China Netcom's major customer management and one-stop service system (stage II)". According to the contract, HOLLYCRM will upgrade the CRM system for China Netcom.

After finishing the first-stage construction of the major customer management and one-stop service system for China Netcom in 2003, HOLLYCRM was selected again by China Netcom due to the outstanding capability and service quality. This reflects HOLLYCRM's leading position and great achievements in the field of CRM in terms of techniques, planning, consulting and project implementation. Before this, HOLLYCRM has successfully constructed CRM systems for many telecom operators, including China Netcom (headquarter), Tianjin Telecom, Shandong Netcom, Shangxi Telecom. According to the 2003-2004 Annual Report on Investment Opportunities in China's Management Software Industry" released by CCID Consulting, HOLLYCRM claims a CRM market share of 24%, ranking No.1.

Video telecom becomes popular
According to the data from Cnnic, there are already over 100,000,000 domestic Internet users, and the number of users who get access to Internet through broadband is growing very rapidly too. With the availability of broadband and mature network techniques, video telecom has become an economic service for the public. An era of video telecom is coming.