Daily News 2006/04/07

Tomisoft TraFax Server become the focus of Contact Center Management & CRM Solution China 2006

On April 3rd, Contact Center Management & CRM Solution China 2006 was held at Beijing International Convention Center. Beijing Tomisoft and Eicon Networks participated in this meeting.
At the meeting Tomisoft and Eicon Networks demonstrated TraFax Server----enterprise-level paperless fax solution---the best paperless fax solution in China up until now. The perfect combination of TraFax Server with CallCenter, CRM and ERP has caught the attention of the representatives attending the meeting.

Avaya IP OFFICE and Diva Server adopted to build major hotline platform

Service hotline "12345" is a platform for the communications between the government and the citizen. Through it the citizens can make proposals or complaints. The hotline service personnel collect the information and find solutions to these problems. In such a way the government affairs are publicized. Ever since adopting the "12345" call center, Qingdao municipal government can solve problems for the citizens by Internet, phone call, E-mail, fax and short messages, which greatly enhance the communications between the citizens and the government. The hotline plays an important role in improve the working efficiency of Qingdao municipal government and closed the relationship with the public.

Business income of Sonus Networks amounted to 194,600,000 USD in 2005 (net profit: 8400,000 USD)

On April 3, Sonus Networks, provider of VoIP infrastructure solutions, released its financial statements in the 4th quarter of 2005, which shows that the total sales income of the company amounted to 194,600,000 USD in the year, and the net profits amounted to 8,400,000 USD.
Sonus also released the financial statements, which shows that the total sales income in the 4th quarter in 2005 amounted to 57200000 USD, an increase of 27% than that of the last year, and the net profits amounted to 5,000,000 USD (0.02 USD per share after dilution), while in the 4th quarter of 2004 the net surplus was 6,300,000 USD (0.02 USD per share after dilution).