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About eOn Communications
eOn Communications Corporation (NASDAQ: EONC) is a global provider
of innovative communications solutions. Backed with over 20 years
of telecommunications engineering expertise, our solutions enable
our customers to easily leverage advanced technologies in order
to communicate more effectively. Our offerings are built on reliable
open architectures that enable easy adoption of emerging technologies,
such as Voice over Internet Protocol (VoIP) and concepts, such as
Service Oriented Architectures (SOA). Whether you are looking to
leverage the advantages of enterprise IP telephony or advanced contact
center technologies, eOn Communications delivers proven, IP-ready
products that will improve your business performance.
Our Solutions
Enterprise IP Telephony
Millennium is a proven solution for small and medium-sized installations.
Blending voice, data, wireless and CTI technology into one diverse
telephony server platform, the Millennium's unmatched adaptability
and flexibility make it ideal for multi-site networks such as school
systems, multi-tenant services, professional offices, distribution
facilities, and retail stores. The Millennium provides integrated
voice mail, unified messaging, fax messaging and an array of capabilities
to help employees work more efficiently, access information more
easily, and serve customers better.
Contact Center
eQueue's universal or single queue approach enables contact centers
to more efficiently interact with their customers regardless of
the communications media. The eQueue applications include multi-media
routing of all interaction types with robust ACD functionality,
complete telephony capability, email, Web chat and Web collaboration,
integrated voice response, voice mail with unified messaging, fax
messaging, quality assurance recording and a complete range of desktop
devices and applications. eQueue offers improved customer service
and loyalty, increased agent productivity and lower cost of ownership.
Headquarters Contact Information
eOn Communications Corporation
4105 Royal Drive
Suite 100
Kennesaw, GA 30144
Phone: 770-423-2200
e-mail: info@eoncc.com
Contact Us
eOn Communications welcomes your interest in its products, solutions
and services. Please feel free to contact us any time by the method
of your choice.
Find an authorized eOn Channel Partner for fast and easy access
to eOn¡¯s portfolio of products and solutions.
Go to Find an eOn Channel Partner
General Inquiries
Complete our general information form to have an eOn representative
contact you.
Customer Service
eOn¡¯s Customer Service group provides various support services
to our Customers and Channel Partners. These services include order
administration as well as general inquiries relating to our products.
Our customer service representatives are available to answer your
questions during the following business hours:
Millennium Product Line:
Monday ¨C Friday: 8:00 a.m. ¨C 5:00 p.m. CST
Phone: (877) 288-8823 ext. 163
Fax: (662) 287-8348
eQueue Product Line:
Monday ¨C Friday: 8:00 a.m. ¨C 5:00 p.m. EST
Phone: (800) 955-5321 ext. 2257
Fax: (770) 423-2228
Technical Support
eOn provides technical support to our direct Customers and authorized
Channel Partners. To contact our service team for technical support:
Investor Relations
In addition to the information on our web site, you can send us
an e-mail at investorrelations@eoncc.com,
or call us at (800) 955-5321 and ask for Investor Relations.
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