The telephone bank system of the Construction Bank released bilingual IVR dealing

2007/01

Recently the 95533 bilingual system of the telephone bank from Construction Bank, Beijing Branch went on line. It opened English self-help IVR based on the English self-help CSR of the Chinese-English bilingual program of the telephone bank for the first period. There are five branches of the English self-help CSR: consulting, reporting of the loss, account transferring, fee-collecting agent and password- revising signing. The broadcast of the English speech adopts the standard pronunciation of TTS.