Nuance Announces Agreement with YAHOO! For New Voice-Driven Services

2002/02/21

编者按：Nuance发布与YAHOO！的协议，为YAHOO！提供语音识别软件，使用户能够通过任意电话访问YAHOO！，并获得一系列个性化的服务如电子邮件、语音邮件、最新消息...

Leader in Speech Recognition Provides Software for Yahoo! By Phone and Yahoo! Phone Card

MENLO PARK, Calif, February 20, 2002 - Nuance (Nasdaq: NUAN), the leader in software for a voice-driven world, today announced an agreement with Yahoo! Inc. (Nasdaq: YHOO) to provide speech recognition software for Yahoo!? by Phone (http://phone.yahoo.com) and Yahoo! Phone Card (http://phonecard.yahoo.com) services. Nuance and Yahoo! also worked closely together to design the interface and the voice persona for the Yahoo! by Phone service.

Nuance's speech recognition software enables Yahoo! by Phone users to navigate through a range of personalized services such as e-mail, voicemail and the latest news and information by using any telephone and the power of their voice. Nuance speech recognition software also allows Yahoo! Phone Card users to make calls by voice accessing personalized Yahoo! Address Book (http://address.yahoo.com) entries and provides voice-activated dialing capabilities. Yahoo! by Phone is available by calling 1-800-MY-YAHOO and Yahoo! Phone Card calls can be initiated through 1-800-44-YAHOO.

"We are pleased to be working with Nuance to provide Yahoo! by Phone and Yahoo! Phone Card consumers with voice recognition capabilities," said Madhu Yarlagadda, director, Yahoo! Everywhere. "As part of our Yahoo! Everywhere voice and data strategy, we will continue to introduce new ways for people to access Yahoo!."

Yahoo! chose Nuance to provide speech recognition software for its Yahoo! by Phone and Yahoo! Phone Card services for its accuracy, scalability and reliability. Both these services were built using VoiceXML, the industry standard markup language for voice applications.

In addition, Nuance's voice interface design consultants and the Yahoo! Everywhere team created the persona for Yahoo! by Phone and Yahoo! Phone Card — giving the services an engaging audio "personality" to help increase usability, aid in consumer adoption and help drive repeat usage of the application. "

We are excited that innovative companies like Yahoo! recognize the business benefits of voice-driven services," said Ron Croen, president and CEO of Nuance. "With the capabilities of our core software and innovative design services, Nuance is helping to create a whole world of audio experiences that will engage Yahoo! by Phone and Yahoo! Phone Card users and keep them coming back for more."

以下为Yahoo!的相关报道

Welcome to Yahoo! by Phone

Designed and powered by Nuance — the leader in speech recognition — Yahoo! by Phone delivers the capabilities of my Yahoo! to anyone with a phone.

The Yahoo! by Phone persona was also created by Nuance. In keeping with the Yahoo! brand, the Yahoo persona is a woman who is extremely knowledgeable, articulate and efficient. She's creative, expressive and also fun to talk to and interact with.

Nuance also created distinct voices for various Yahoo! by Phone content areas, including news, weather, sports, and finance.

Nuance's flagship speech recognition software, coupled with the innovative design services of the voice interface services team, created a world of audio experiences for Yahoo! by Phone to engage you and keep you coming back for more!

下载 Nuance_Yahoo_Serivce.wav

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