福瑞杰中国有限公司 诚聘
发布日期：2005年10月24日
有效期：30天
FrontRange Solutions, Inc. 是一家软件开发及提供解决方案的公司，从而使企业实现优良的客户关系管理及服务。十二年来，该公司致力于客户关系管理软件，并在国际市场上始终处于领先地位。公司在全球为范围内为客户安装了
120,000 多套软件，用户超过一百万。其解决方案包括：GoldMine ?客户关系管理 (CRM) 软件是为市场营销和销售自动化提供的业界领先的解决方案；HEAT?
软件是提供完整的客户服务及支持的解决方案，多次获得殊荣。FrontRange 在全球拥有约 500 名员工。
现因业务需要急聘 Senior Technical Consultant, 作为FrontRange产品在中国的销售技术支持。该职位工作地点为北京或上海。
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An opportunity has arisen for a software Senior Technical
Consultant to join the FrontRange Solutions team in China.
Founded in 1989 and headquartered in Silicone Valley,
CA, USA, FrontRange Solutions' products and services address
the needs of IT Service Management (ITSM) and Customer
Relationship Management (CRM) solutions for distributed
and small to mid-size enterprises. FrontRange has earned
more than 60 major industry awards, including: Software
Magazine "Hot 500," Windows Magazine "Win 100," Call Center
CRM Solutions Magazine Editor's Choice, RealWare Award
for CRM, WinMag.com WinList Award, Entrepreneur Magazine
Best Software, Call Center Solutions Product of the Year,
and Information Week Top 50 Application Service.
The role is ITSM oriented, and will cover four main areas:
New product/platform technology introduction
Solution design for major sales opportunities
Project supervision, complex system implementation and
support
Mentoring professional services consultants employed
by both FrontRange and Solution Partners
To be considered for the role, applicants should be able
to demonstrate:
Sound understanding of and experience in IT Service Management
Sound understanding of and experience with IT service
management frameworks and standards such as ITIL, MOF
and BS 15000/AS 8015.
Sound understanding of and experience in using the Microsoft
.NET Framework, Web Services, Business Process Modelling
and UML/Object Oriented Design.
Strong project management and system implementation experience.
Ability to clearly articulate strategies, ideas, positions
and recommendations in either written and verbal forms
to both technical and non-technical audiences.
This is an excellent opportunity to join a dynamic, growing
company.
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